Musings from the tailor shop
My Executive Travel Journey
Executive Travel closes its doors today. In thinking about this personal milestone after more than 12 years as the magazine’s managing editor, it strikes me that ET’s tagline, “Savor the Journey,” has never been more appropriate. It’s been a heck of a ride. We...
When Cheerless Flight Attendants Offer Cheerful Greetings
Yesterday I came across a when-the-marketing-department-goes-too-far term: branded salutation. In a blog post this week, Annie Murphy Paul, a journalist who focuses on the science behind learning, writes that Walgreens employees have been instructed to complete...
Social Discomfort at Unanswered Questions
It happened twice last week: the urge to Google in a social setting. The first time was a business dinner, and the conversation centered on travel bucket lists. As a group, we were stumped on the name of a temple in Hangzhou, China. The gentleman seated next to me...