Musings from the tailor shop
This Hotel Brand “Gets” the Subtleties of Service
At my local retailers like Safeway and CVS, cashiers always ask, “Did you find everything you needed?” I have observed my own behavior: Often there was something I couldn’t find, but I gave up on it a few minutes ago. Most often, I just say, “Yes, I found everything,”...
Rock On, Intrepid Traveler
It doesn’t take a math genius to recognize this formula: stressed travelers + rocking chairs = ahhhhh. I can think of four airports that have done this math with rocking chairs, and I’m guessing there are lots more. Those in the south come by it naturally, where...
When the Company Pays, How Do You Spend?
Traveling on an expense account can shed some light on your relationship with money. During a recent #travelskills Twitter chat (most Fridays, 12 noon EST), this question was posed: What’s one thing you struggle with or want to do better when traveling for biz? One of...