Musings from the tailor shop
Reading: Week of August 12, 2013
Fall of the Giants, by Ken Follett A friend of mine who is a Boeing marketing executive recommended this book to me. At 1,000 pages in hardback, it's a brick (and a half). My friend, who travels more than anyone I know as he visits Boeing's airline customers around...
Should Hotel Personnel Be Fully “Present”?
In the last month I have stayed in a wide range of hotels--including a five-star resort, a four-star business hotel, a three-star big box new brand, and another that could only be described as a flashback to the '80s (maybe no stars?). In each case I noticed something...
Seat 12C 1/2
This week I attended the Global Business Travel Association convention in San Diego, and one novel topic intrigued me: the opportunity to sell half-seats on planes. I had never heard this argument, so let me explain. The topic was presented in light of a growing...