The Lie-Flat Seat That Doesn’t Work

The Lie-Flat Seat That Doesn’t Work

It was a fantasy, for sure: A fully horizontal night of sleep during the long flight from San Francisco to Auckland—at not much more than an economy fare. Last month, my husband and I flew that route on Air New Zealand, and I was admittedly smug about what I thought...
Running an Airline or Building Cars: The Perils of Legacy

Running an Airline or Building Cars: The Perils of Legacy

This weekend my family and I toured the factory in Fremont, Calif., where Tesla Motors produces its electric cars. I was enthralled. Through it all, I couldn’t help but make the airline comparison. Tesla certainly blows away the automotive competition, but they...

Cool Stuff: Behind the Scenes at Cathay Pacific

Nothing is more fun than going behind the curtain at an airline, airport or hotel, to see how things really work. Luckily, travel writers get to do just that every now and then. So begins my recent post for The Bay Area Traveler (thebat-SF.com) about the day I spent...