It Was Bound to Happen Eventually

When my cab pulled up to Terminal 1 at LAX on Tuesday, I cringed: The line outside Southwest Airlines’ doors snaked down the sidewalk. Bomb scare? Computer system down? Flight schedule bottleneck? I immediately made a beeline for the self-serve kiosks I knew...

When the Company Pays, How Do You Spend?

Traveling on an expense account can shed some light on your relationship with money. During a recent #travelskills Twitter chat (most Fridays, 12 noon EST), this question was posed: What’s one thing you struggle with or want to do better when traveling for biz? One of...

Seat 12C 1/2

This week I attended the Global Business Travel Association convention in San Diego, and one novel topic intrigued me: the opportunity to sell half-seats on planes. I had never heard this argument, so let me explain. The topic was presented in light of a growing...