Fix the Wi-Fi – The Rally Cry for Better Hotel Internet

Hotel Wi-Fi has become a flash point with business travelers (and all guests, really). It’s expected to be free and it’s expected to work. The fact that this so often is not the case is puzzling…and frustrating. Marketing guru and entrepreneur Seth Godin posted...

Wi-Fi in the Friendly Skies

If you’re a frequent traveler and I tell you I’m writing this on a United Airlines flight with Wi-Fi, then you won’t be surprised when I tell you I did a little happy dance this morning. (This is a figurative happy dance, of course: Even Economy Plus...

Laptop parade

This week I spent some time on an oddly positioned treadmill in a hotel fitness center. Strangely, the room was just off the lobby and the treadmill faced out to the front desk. So I spent my workout watching the comings and goings in the lobby. (Literally!) The...

Go-Go or no-no?

I learned yesterday that inflight Wi-Fi provider Go-Go is charging up to $26.95 for a full-flight fee. “Is this too much?” a friend of mine wondered into the Twitterverse. My first reaction was, “Yes!” But the question caused me to think about my own...