Have you ever been in a hotel room and had someone else enter (or try to) because they were assigned the room at check-in? I have, with the discomfort compounded by being in the middle of the night and the person trying to enter only speaking French. Most business...
Too many hotel stays in too many weeks? Even for the most “present” business traveler, it can all become a blur. You get in the hotel elevator and rack your brain to try to recall which floor you’re on…in this hotel. Problem solved: on your...
There’s some chatter this week about a Marriott initiative to encourage tipping of housekeeping staff: An envelope will be placed in rooms within Marriott-managed properties expressly for housekeeping tips. While the envelope is tasteful and has a little panache (it’s...
Chicago is one of my favorite cities and during a recent visit I saw first-hand how vibrant the hotel scene is there. Landmark favorites like The Drake and The Palmer House have survived and even thrived as grand dames, but a number of new hotels sparkle and shine....
I recently test-drove Airbnb on a business trip, with mixed results. When I made plans to attend the Global Business Travel Association (GBTA) annual convention in Los Angeles, the closest hotel (with availability) to the convention center was 10 miles away! So I went...
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