Nothing is more fun than going behind the curtain at an airline, airport or hotel, to see how things really work. Luckily, travel writers get to do just that every now and then. So begins my recent post for The Bay Area Traveler (thebat-SF.com) about the day I spent...
Is it wrong to throw away money? Literally? Long after an international trip ends, traces of the destination remain: Coins. I’ve never successfully exited a country without them, and can only aspire to a net-zero departure. And while the pervasiveness of credit card...
Extraordinary inflight service: Every airline aspires to it, but few pull it off. I’ve written and read a number of articles about how Asian carriers are able to offer a superior soft inflight product. Much is attributed to hiring practices. But that can’t be the...
Saturday I attended a ceremony to send off United Airlines’ inaugural flight from San Francisco to Taipei. It was a party! United decorated the boarding area with paper lanterns and served dim sum and Chinese-style coffee, while brightly costumed characters...
People who whine bother me. And I hear too much whining about ancillary fees. I believe the unbundling of airfares that occurred in the last few years has been a brilliant development. Airlines are finally gaining some financial stability (which benefits passengers),...
I am a freelance content strategist, editor and writer with a focus on business travel. In my free time I write fiction. And woven through it all, I am a parent, wife, reader and runner.
Contact me at nancybranka@gmail.com.
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